Department of Social Work Programs

English  |  Español

VOICES Medicaid Managed Care Education Program

The VOICES Medicaid Managed Care Education Program assists Ambulatory Care Center patients in accessing HSS’s specialty care by helping them understand their options under Medicaid managed care. The program provides information, education, and advocacy to help patients obtain and maintain care whenever possible.

Hospital for Special Surgery's Ambulatory Care Center participates with Affinity Health Plan, United Healthcare Community Plan, HIP and Healthfirst, as well as fee-for-service Medicaid. If you would like to be seen in the Ambulatory Care Center and you have another plan, please contact us so that we can talk together about your options.

You may also find the following information helpful.

Program Resources
You may be enrolled in a Medicaid managed care plan that HSS doesn’t participate with. Our Out-of-Network Medicaid insurance information flyer will help you understand how you can request an authorization for care from your plan.

If you are new to Medicaid and would like to be seen at HSS, our Medicaid Managed Care information flyer will help you understand your insurance options.

Do you need insurance? If so, our Affordable Care Act (ACA) information flyer will help you prepare for the application process through the Affordable Care Act. This includes Medicaid and Child Health Plus, or purchasing a Qualified Health Plan.

Contact Us
We are available to assist you by phone or email, Monday-Friday, 8:30am-4:30pm.

Yaneira Velazquez, Senior Medicaid Managed Care Educator
velazquezy@hss.edu
212.774.2011

Portia Gustave, Medicaid Managed Care Associate
gustavep@hss.edu
212.774.2011

Melinda Martinez, Medicaid Managed Care Associate
martinezme@hss.edu
212.774.2011

^ Back to Top
Request an Appointment