Patient and Visitor Information

Patient and Visitor Amenities

Belaire Guest Facility

525 East 71st Street
New York, NY 10021
212.606.1989
Maps & Directions

For patients and visitors who need overnight accommodations, Hospital for Special Surgery’s Belaire Guest Facilities offer elegant and comfortable lodging. Conveniently located directly across from the Hospital on East 71st Street between the FDR and York Avenue, Belaire units can be used prior to hospital admission and beyond hospital discharge. If needed, interpreter services and wheelchairs are readily available. HSS Guest Facilities are in close proximity to the New York Presbyterian-Cornell Medical Center, Memorial Sloan-Kettering Cancer Center, and Rockefeller University. Please call 212.606.1989 to make a reservation.

Special Features and Conveniences:

  • 24-hour concierge
  • Intercom to main lobby
  • Fully equipped kitchens/kitchenettes
  • Maid service
  • Underground parking
  • Cable television and telephone service
  • Access for handicapped persons
  • Within 25 miles of three major airports

Family Atrium for Patients and Visitors

Our Family Atrium for patients and visitors are located on each of our surgical and procedure floors. Each area is staffed by patient liaisons and volunteer who will greet you and are available throughout the day to answer your questions. We aim to make your visit as comfortable as possible.

When you arrive, please check in at our reception desk. If you are accompanying a patient and would like to leave the area, please leave a contact phone number with our liaison staff.

For your comfort and convenience, our Atria offer:
Complimentary coffee, tea and snacks
Computers with free internet access
Free Wi-Fi
Newspapers and magazines
Vending machines
Pyramid Cafe (4th floor and lobby)

Belaire Café

525 East 71st Street
New York, NY 10021

The Belaire Café located on the plaza level in the Belaire Building, serves breakfast, lunch and dinner and is open Monday to Friday from 6:45am - 6:00pm to outpatients and visitors.

Patient Library

Our Volunteer operated Patient Library is open Tuesdays and Thursdays from 10:00am – 1:00pm. The Library Cart, which visits in-patient units, also offers magazines and books. Please ask your nurse if you would like any reading materials from the Patient Library or call 212.606.1227.

Language and Communication Services

To ensure your best clinical experience, HSS provides free-of-charge medical interpretation, key document translations, and communication assistance and devices. When you register for HSS Services, you will be asked your language of preference, and offered language/communication assistance. Language services are also available to assist applicants for financial aid. Learn more about HSS Language Services.

International Center

The International Center facilitates access to all Hospital services and assures a comfortable stay for all international patients. For more information, please call the International Center at 212.606.1186 or send an email to international@hss.edu.

Domestic Travelers

The HSS Coast to Coast (C2C) Program is committed to helping patients traveling from out of the area seeking our care. Our team is dedicated to helping you during your visit by ensuring that you and your family are comfortable and that your concerns are addressed. For more information, please call 212.606.1610 or send an email to C2C@hss.edu.

Discount Card

Please ask for a complimentary Discount Card for patients and visitors which entitles you to a discount at participating local restaurants. They are available in all of the guest areas on the 1st, 4th, and 9th floors, as well as the 75th Street Special Procedures Unit. Please see the HSS Neighborhood Directory for special rates offered to patients and visitors at local hotels.

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