Hospital for Special Surgery is accredited by the Joint Commission.
Should you have a concern about patient care and/or safety in the Hospital or in the Laboratory, you are encouraged to contact the Executive Office of Hospital for Special Surgery at 212.606.1236. If your concerns are not resolved, you may contact the Joint Commission’s Office of Quality Monitoring by either calling 800.994.6610 or emailing complaint@jointcommission.org.
Patients can also, per the Patient's Bill of Rights, contact the New York State Health Department at 212.613.4855 or write to 5 Penn Plaza, New York, NY 10001-1803.