Innovation and Strategic Operations

HSS is the top orthopedic hospital in the world – and we’re just getting started. Here, we recognize there’s always room to grow and improve, and our operational excellence team helps us do just that. This group focuses on increasing quality, efficiency and performance across our organization, partnering with frontline staff and leadership to redesign processes, reduce inefficient workarounds, and implement best practices. Operational Excellence thinks beyond what’s expected, from simplifying patient registration and decreasing operating room turnover time to streamlining the discharge process. As a part of this team, you’ll be an essential resource, helping our hospital stay on top of our game, so we can ensure our patients do the same.

Our service line professionals support our medical chiefs and partner with departments across HSS, working together to ensure our people have what they need to deliver high-quality patient care, education and research. Collaborating with some of the leading physicians in the world, this group helps grow and improve each of our service lines. These teams play a critical role in the strategic growth initiatives that keep our hospital in the forefront of healthcare and change the game of musculoskeletal medicine.

Our payer strategies team works together to address the complex pricing and reimbursement tasks and issues that our hospital handles every day. From evaluating managed care contracts to providing detailed financial analysis of value-based contacts, and everything in between, this team helps drive value across our organization.

At HSS, we’re proud of what we’ve achieved – and we’re not done yet. And when it comes to reaching new goals and milestones, we measure what we’ve done, so we achieve even more in the future. As a value management professional, you’ll use scientific evidence and market analysis to develop and incorporate quality measurement tools into clinical practice.